KKBet Privacy Policy — Where Your Data Goes and How It's Stored

KKBet only collects information that is strictly necessary to provide its services — nothing more. No unnecessary or excessive data is requested. Information is collected at three stages: during registration, during regular use, and when contacting customer support.

What you need to provide at registration:

• Full Name — for account verification and payments
• Mobile number — for OTP verification and communication
• Date of birth — to confirm you are 18 or older
• Email address (optional) — for important notifications

Data collected automatically during use:

• Device type and operating system — to improve the app experience
• IP address — for security verification and fraud prevention
• Login times and activity logs — for security purposes
• Betting history — retained as part of account records

KKBet uses the data it collects only for specific purposes. Each purpose is clearly explained below.

KKBet treats your data security as its highest priority. The same technology standards used in the banking industry are applied here — so your information never reaches any third party under any circumstances.

• SSL/TLS 1.3 Encryption: All communication between the site and app is encrypted — no one between your browser and our servers can read it.
• Hashed Passwords: Your password is never stored in plain text — only a one-way hash is kept. KKBet staff cannot view your password under any circumstances.
• Two-factor authentication (2FA): With 2FA enabled, a mobile OTP is required at login — so even if your password is compromised, your account stays secure.
• Restricted Staff Access: Only authorized staff can access member data — and all such access is subject to monitoring.
• Regular Security Audits: Regular security audits are conducted on our systems to identify and address any vulnerabilities as quickly as possible.
• Suspicious Activity Detection: Unusual logins or transactions are monitored automatically — you will be notified if anything suspicious is detected.

KKBet does not sell your data — that is non-negotiable. However, a limited amount of information may be shared in specific circumstances necessary for operating the service. The details are clearly outlined below.

• Payment Processor: Only the minimum necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions — and these providers adhere to their own security standards.
• Legal Obligation: Data may be disclosed in compliance with a valid court order or lawful request from a government authority — and nothing beyond that.
• Analytics Services: Anonymized data may be used for site performance monitoring — this cannot be traced back to you personally.

What will never happen: selling your data to advertisers, sharing it with third-party betting databases, or passing it to marketing companies without your consent.

Cookies are small data files stored in your browser. KKBet uses three types of cookies — each serving a distinct purpose.

• Essential Cookies: Used to maintain login sessions, security tokens, and core site functionality. Without these, the site will not work properly.
• Functional Cookies: Used to remember your language preference, dark mode, and other settings.
• Analytics Cookies: To understand which parts of the site are used most — completely anonymously.

If you prefer not to have analytics cookies, you can disable them in your browser settings — though turning off essential cookies may affect login and other core features.

Payment data is the most sensitive information there is — KKBet knows this well. That is why separate, dedicated protection measures are in place specifically for payment data.

• Mobile numbers linked to bKash, Nagad, or Rocket are not stored in KKBet's primary database.
• Every transaction goes through the payment gateway's own secure channel — KKBet only passes the request through.
• Transaction reference numbers are stored — however, the full mobile number is masked (e.g., 01****5678).
• Withdrawals are sent only to your registered number — changing payment details requires identity verification through support.
• Even after account closure, transaction records are retained for a specified period as required by law.

KKBet believes you should have full control over your own data. The rights listed below can be exercised at any time.

• Right to Access: You have the right to know what information KKBet holds about you. Submit a request to support and you will receive a response within 7 business days.
• Right to Rectification: If any of your information is incorrect, you can request a correction — contact our support team and we'll take care of it.
• Right to Deletion: After account closure, you may request deletion of your data. However, certain records must be retained for a defined period due to legal obligations.
• Marketing Opt-Out: To stop receiving promotional SMS or emails, contact support — they will be turned off within 48 hours.
• Data Portability: To export your betting history and transaction data in CSV format, please submit a request to support.

To exercise any of these rights, email support@kkbet.life or reach out via live chat. Once your identity is verified, we will respond as promptly as possible.

KKBet does not retain data longer than necessary. In certain cases, however, legal requirements may require specific information to be kept for a defined period.

• Active account data — retained for the full duration the account remains active.
• Financial transaction records after account closure — 5 years (legal requirement).
• KYC verification documents — 3 years after account closure.
• Customer support conversations — 2 years.
• Analytical log data (anonymized) — 1 year.

After a set period, data is automatically deleted or anonymized so that individuals can no longer be identified.

KKBet strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18.

If any data from a minor is collected by mistake, it will be deleted immediately upon discovery and the account will be closed. If you know of a minor using KKBet — whether your child or someone else — please contact support right away and action will be taken as quickly as possible.

If there are any significant changes to the Privacy Policy, you will be notified in advance via SMS to your registered mobile number or through the app. Minor updates will be applied directly to the page — the effective date will always be shown at the top.

Continued use of KKBet after receiving a notice will be considered acceptance of the updated policy. If you choose not to accept the new policy, you will have the opportunity to withdraw your balance before your account is closed.

For any privacy-related questions, requests, or complaints:

• Email: support@kkbet.life — Reply within 48 hours
• Live Chat: 24/7 support — available via the site or app
• For urgent privacy concerns (such as a suspected data breach) — response within 24 hours